Continuing & Professional Education

Certified Administrative Professional

Earn a Designation

Courses for everyone 16

  • administrative assistants
  • office professionals
  • executive assistants

These part-time study courses are designed to enhance current practitioners’ skillsets
Program enrolment is optional – register in a course without applying for admission

This is an interdisciplinary course based on the premise that managerial decision-making is dynamic. The scope of business decision-making requires and understanding of business issues, human resources, managerial functions, business ethics and responsibility, and group dynamics. This course will explore the management functions and the areas of national and international business in which these are continually practiced.

September 14
starts in 2 months
Online learning, synchronous. With Dave Ludwick

Explores the theory and practice of the organization in three major parts: the organizational environment, the organizational structure, and the behaviour of groups and individuals within the organization. Topics include the social role of managers, organizational structure, individual perception, motivation, decision-making and leadership, communication, teamwork and stress in the work place.

September 12
starts in 2 months
Online learning, asynchronous.

September 13
starts in 2 months
Blended learning (in-person + online). With Nolan Crouse

This course emphasizes effective human resource management processes, methods and techniques. The human resource function will be explored as an extension of and support to the line manager's responsibility. This course will also focus on internal and external influences shaping the role of human resource management in organizations today.

September 14
starts in 2 months
Online learning, synchronous. With Tyler Jameson
Correct and elegant writing depends upon considerations of genre, audience, rhetoric, and subject matter, in addition to knowledge of the writing process (prewriting, writing, and rewriting). This course will consider the role of grammar at all stages of the writing process and how grammar changes in different contexts. Discuss word choice, sentence craft, and how to avoid the most common grammatical problems. Practice the grammatical rules by applying them to your own writing in exercises that will be critiqued by the instructor. Note: This course stresses the process of learning writing in a hands-on approach. Only selected key principles of grammar will be discussed and applied to your writing.
Not currently scheduled – new schedules announced each June and November.
Overcome stylistic faults in your business, professional or academic writing. Learn to assess your readers, evaluate your intent and write clear and graceful text that engages your audience's interest. Topics will include developing a vocabulary for analyzing style, creating a coherent point of view, removing redundancy and controlling long sentences. The course includes exercises and writing assignments. This is a required course for the Qualified Administrative Assistants Program. For more information on the Association of Administrative Assistants go to: www.aaa.ca/
Not currently scheduled – new schedules announced each June and November.

Project management has become a critical skill in every work place. Managers need to know the tools, techniques and have the knowledge to handle projects and deliver successful outcomes. Learn the basics to help you plan, execute, and control project management activities. This is an introductory project management course. We will explore successful projects and why projects that seemingly follow all the necessary rigor and methodology fail. In the end, students will leave with an enhanced ability to plan, execute and control their project management activities.

September 24
starts in 2 months
Online learning, synchronous. With Dave Ludwick

October 17
starts in 3 months
Online learning, synchronous. With David Yuk

Risk management and resource planning are key elements in the successful completion of a project. The processes and activities necessary to manage risk, a detailed understanding of the increased importance of project procurement, and the core concepts, as well as tools and practices, to be employed for effective project human resource management will be studied in this two-day seminar. Using an applicable case study, the concepts learned in the classroom can be immediately applied to your real-life project.

July 11
starts in 7 days
Online learning, synchronous. With Dave Ludwick

October 15
starts in 3 months
Online learning, synchronous. With Dave Ludwick

November 7
starts in 4 months
Online learning, synchronous. With David Yuk

This seminar has been designed to give new and experienced project managers and project team members the essential tools they need to deliver successful projects. You will acquire the skills, tools and practices necessary, through the use of a real-life case study, for successful project communication, measuring project progress, project close out and transition to operations.

August 11
starts in 1 month
Online learning, synchronous. With Dave Ludwick

November 5
starts in 4 months
Online learning, synchronous. With Dave Ludwick

November 24
starts in 4 months
Online learning, synchronous. With David Yuk

Knowing how to extract real business value from the data generated by your organization is a valuable tool for all managers. Topics may include: foundational information on what is meant by analytics; the various types of analytics - descriptive, predictive and prescriptive; moving from business intelligence to business analytics; theories and trends in data analytics; and the latest best practices and tools available in business analytics, including their advantages and disadvantages.

September 24
starts in 2 months
In-person (face-to-face) learning. With David Yuk
Explore key concepts used by professionals to help grow your business or personal brand through online marketing and social media. Increase your knowledge of social media tools, website development and maintenance, web analytics, search engine utilization, basic content creation, and copyright. These transferable skills and strategies offer you the foundation needed to start engaging audiences across popular social media platforms.
July 5
starts tomorrow
Online learning, asynchronous. With N Kathleen Van Dusen

September 6
starts in 2 months
Online learning, asynchronous. With N Kathleen Van Dusen

November 1
starts in 3 months
Online learning, asynchronous. With Linda Brown

Students will learn the basics of financial practices within organizations including how to read financial statements, how to make and understand financial decisions, and how to create a budget. Additionally, an introduction to concepts of managerial finance will be examined. Students will explore financial decision-making skills and learn how to use financial information effectively.

July 12
starts in 8 days
Online learning, synchronous. With Frank Saccucci

September 14
starts in 2 months
Online learning, synchronous. With Frank Saccucci

This course will provide an introduction to the Canadian legal system with emphasis on legal problems affecting the administration of business enterprises. Focus will be on the law of contracts.

Not currently scheduled – new schedules announced each June and November.

In this course, you will explore the management of marketing, with emphasis on marketing research, analysis, planning and control. Case studies will provide an opportunity to apply marketing principles in an examination of Canadian business problems.

Not currently scheduled – new schedules announced each June and November.

Learn about how social media has provided new ways to create and experience media-rich narrative, as well as how the creative use of digital tools can offer exciting new possibilities for collaboration and sharing. Explore the essentials of storytelling and its use as an educational and marketing tool in this online environment. Discuss issues related to quality of content, memes, what it means to go viral and the quality of writing specific to the online environment.

July 5
starts tomorrow
Online learning, asynchronous. With Linda Brown

November 1
starts in 3 months
Online learning, asynchronous. With Adam Rozenhart

Build an effective online presence through a strong marketing strategy that reflects your organizational culture. Learn about best practices for social media and marketing across various platforms, building and strengthening organizational reputation and brand online, strategic planning and development, how to build a social media following, and steps for executing an integrated strategic social media marketing plan.

September 13
starts in 2 months
Online learning, asynchronous. With Brian Siddle
Learn the language of analytics and its many acronyms as a means to measure where your web traffic is coming from, how much web traffic you are receiving, which messages are most effective and how to report on these measures. Identify useful metrics and describe how they can be analyzed to support business objectives, developing a reporting framework for effective communication. Create a website of your own and apply various approaches to analytics, including Google Analytics and ROI analysis in real-time.
October 4
starts in 3 months
Online learning, asynchronous. With Dana DiTomaso

  • Tuition is paid on a course-by-course basis as you reg­is­ter for your classes.
  • Cours­es are GST-exempt.
  • Eli­gi­ble for the Cana­da-Alber­ta Job Grant.
Bursaries and funding opportunities
Funding source
Eligibility
Amount
Apply by
Canada-Alberta Job Grant 

Available for businesses in all sectors across Alberta

Two-thirds of the training costs (up to 100% if hiring an unemployed Albertan)
any time
Canada Training Benefit 

Residents of Canada, 25-65 years old, who have $10,000-150,000 in earnings for work.

$250+
income tax return
Skilled Immigrant Micro-Loan 

Whether you intend to work in the same field you trained in outside of Canada, or you wish to apply your transferable skills to a new career, this low-interest loan helps you cover the cost of education and related living expenses.

Up to $15,000 loan
N/A
Alumni Professional Development Grant 

Any alumnus of the University of Alberta

75% of course fee
monthly deadline
HRDF 

Employed by the University of Alberta as Non-Academic Staff (NASA)

$750 annually
Dec / Mar / Jun / Sep