Organizational Design and Management

    EX 1111 is offered this fall:

Address­es sys­tems man­age­ment and the struc­ture and design of orga­ni­za­tions, with an empha­sis on pub­lic sec­tor orga­ni­za­tions. Key con­cepts include man­age­ment and man­ag­ing (man­age­ment fun­da­men­tals, cul­ture, ethics, envi­ron­ment, deci­sion mak­ing, con­flict), plan­ning (strate­gic man­age­ment, sys­tems think­ing), orga­niz­ing (the­o­ry, struc­ture, design, tech­nolo­gies, and change), and con­trol­ling (per­for­mance man­age­ment, mea­sure­ment, and effectiveness).

Course at a glance
  • Aimed at individuals who are currently working in positions with greater responsibilities within the local government field, as well as those working toward their Certified Local Government Manager designation.
  • Fully online asynchronous course, accessible through eClass, the University of Alberta’s eLearning management tool.
  • Participate in online discussions with peers from all over Canada and expand your professional network.
What you will learn

By the end of this course, you should be able to:

  • Describe the context of change in which local government organizations currently operate, and the implications this has for the design and management of these organizations.
  • Identify the strengths and weaknesses of bureaucratic structures.
  • Be able to compare bureaucratic and post-bureaucratic organizational forms, and use these models as an aid to understand current trends in the development of local government organizations.
  • Describe how an organization’s structural characteristics affect the behaviour of people in the organization and the performance of the organization.
  • Identify the types of strategies organizations adopt and how they fit with various environmental conditions.
  • Analyze the implications of diversity and equality for the effective delivery of services and program by local governments.
  • Identify and explain the elements of a successful corporate strategy along with how to implement strategic change.
  • Explain how performance measurement and management may contribute to organizational effectiveness and to accountability in government.
  • Lead effective organizational change and management business processes in your local government setting.


Sep 13, 2021Dec 10, 2021
Asyn­chro­nous online learning, eClass

39 hours of instruction

In asynchronous online courses, students are expected to move through the course material at the same pace as their peers, but there are no real-time virtual classroom sessions to attend. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Robert Heuton

Your Instructor

Robert HeutonID: robert-heuton




Organization Theory+Design >Canadian<

3 edition

ISBN 9780176532208

Class info
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Take note:

  • A textbook is required for this course; details will be provided in the course syllabus.
  • Additional learning materials are provided through eClass.
  • This is one of four core courses required for the NACLAA Level II program.
Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

Looking for
different course dates?

New course schedules are released each June and November.

EX 1111 is offered this fall: