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Confidence to move up

Investing in business education paid off for Christopher Tom

Mar 30, 2020 in Student Stories

Christopher Tom, BA
DATS Operations Supervisor, City of Edmonton
Graduate of Management Development Certificate (2015)
Human Resources Management Certificate (2018)

Christopher Tom was quite happy with the first job he got after graduating from a Bachelor of Arts program. Working as a driver for DATS (Disabled Adult Transit Service), he felt privileged to be part of a very special and much-needed service.

“I loved the clients and the support that we provided to them,” he says. Then one day a PD event he attended reminded him of how much he used to enjoy his university days. “I remember thinking, oh yeah, this is something I really like doing.” That eureka moment led him to enrol in the Management Development Certificate. The classes helped quench his thirst for learning and had a bonus side effect: from then on, it was one promotion after another for Christopher.

The knowledge and credential acquired through the program were an important part of the mix fueling his career’s take-off. “The classes open your eyes to other perspectives and allow you to become more well-rounded, to make better judgement calls,” he says. Equally important, however, was the confidence he built during his studies: “Participating in discussions with supervisors and managers allowed me to see that I could work on the same level as them.”

A few drivers in Christopher’s workplace have approached him, wondering how he got to his position so fast. His answer to them is to recommend the Management Development Certificate: “If you’re looking to move up, it’s a great first step.”

“The instructors are very knowledgeable and bring real-world experiences to the classes.”