Information & Contact

Student Service Centre

Contact the Student Service Centre (SSC) at if you are looking for:

  • Registration and payment processing
  • Application for program admissions form submission
  • Bear Tracks navigation support
  • Campus Computing (CCID) assistance and resets

Note that student services for Online and Continuing Education students can be accessed at the Student Service Centre, located in the Administration Building at the University of Alberta North Campus.

The Student Service Centre now offers a callback service for Non-Degree Online and Continuing Education students who need assistance with registration. Please join the online queue any time during our business hours to request a call from an advisor.

If you are brand new to the University of Alberta, or already have an existing CCID, bypass the call back queue by registering yourself online through Bear Tracks. Please see the online self-service items below for more information.

If you are joining the queue before 2 p.m. MST, please expect the Student Service Centre to call you back within the day, volume permitting. If you are joining the queue after 2 p.m. MST, please expect a call the following business day.  

Program and Course Information

Please contact the program area for:

  • Specific program and course information
  • Advising on program and course selection
  • Questions regarding program completion
  • Canada Alberta Job Grants
  • General program inquiries
  • Late registration requests

Self-Service Options

Helpful Resources

Questions & registration:

Administration Building
University of Alberta North Campus

Classroom locations

Enterprise Square
10230 – Jasper Avenue
Edmonton, Alberta

Our classrooms and offices are connected to the Bay/Enterprise Square LRT station.

Second floor
classrooms 2-167 to 2-670

Lower level
classrooms L-001 to L-326

Online courses