Contact & Location

Note that student services for Online and Continuing Education students can be accessed at the Student Service Centre, located in the Administration Building at the University of Alberta North Campus.

The Student Service Centre now offers a callback service for Non-Degree Online and Continuing Education students who need assistance with registration. Please join the online queue any time during our business hours to request a call from an advisor.

If you are brand new to the University of Alberta, or already have an existing CCID, bypass the call back queue by registering yourself online through Bear Tracks. Please see the online self-service items below for more information.

If you are joining the queue before 2 p.m. MST, please expect the Student Service Centre to call you back within the day, volume permitting. If you are joining the queue after 2 p.m. MST, please expect a call the following business day.  

Shortcuts (online self-service)

Please see below for a few shortcuts for the online self-service features in Bear Tracks.

Register in a class > Add classes to your shopping cart on this website
or log into Bear Tracks and select Continuing Education > Proceed to Select Your Courses

eClasses – Online course content:
On or before the official course start date, your online course content will be available in eClass. You use your CCID to log into eClass. When in eClass, select the University of Alberta Credit Courses button to view your class in eClass. It may take 24-48 hours from the time you register in a class before you will have access to the class materials in eClass.

Drop a class: Bear Tracks > Manage Classes > Drop Classes

Request a transcript: Bear Tracks > Academic Records > Request Official Transcript > *Report Type: Continuing Education Official

Print a receipt: Bear Tracks > Financial Account > Fee Assessment

View class schedule: Bear Tracks > My Schedule & Exams > View My Classes - List (select term)

Additional self-service: Bear Tracks resources

Questions & registration:

Administration Building
University of Alberta North Campus

Classroom locations

Enterprise Square
10230 – Jasper Avenue
Edmonton, Alberta

Our classrooms and offices are connected to the Bay/Enterprise Square LRT station.

Second floor
classrooms 2-167 to 2-670

Lower level
classrooms L-001 to L-326

Online courses