Workforce Management and Development
EXSDP 5314 is offered this fall and winter:
In an economy driven by continuous innovation and change, creating a capable, motivated and resilient workforce is an important part of every supervisor’s role. This workshop will introduce participants to development and management processes to recruit and retain a skilled workforce. Topics include strategies for hiring experience workers, building workforce capacity through skill development and strength recognition, and preparing for the future.
Course at a glance
- In-class, face-to-face delivery.
- Hands-on course based on active student participation; class dynamics include group work, classroom discussions, and short lectures.
- Aimed at professionals in supervisory roles who wish to upgrade their skills and aspiring leaders ready to invest in their career prospects.
What you will learn
By the end of this course, you should be able to:
- Conduct a recruitment interview from start to end.
- List steps to a successful onboarding experience for a new employee.
- Understand ways to develop employee skills and learn how to retain employees.
- Identify key components of a learning and development plan.
- Describe different approaches to coaching people depending on their situation.
- Identify key steps in creating a succession plan.
- Identify reasons to focus on strengths to grow an employee’s potential.
Offered:
Take note:
- All course resources and learning materials are provided in-class.
- This is an attendance-basis, non-graded course.
- Learning activities are completed exclusively in class (no pre- or post-course work required).
Nov 9, 2023Nov 10, 2023
8:30 am – 5:00 pm MT
8:30 am – 5:00 pm MT
Synchronous online learning, eClass
15 hours of instruction
In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. format details

Your Instructor
Nolan CrouseID: nolan-crouse
The former mayor of St. Albert (Alberta), Nolan Crouse spent 30 years in management and executive roles in companies such as Procter and Gamble, West Fraser Timber, and Alberta Energy Company (EnCana). He is a past recipient of the prestigious Pulp and Paper John Bates Award, received the Rotary Paul Harris Award, and was a recipient of the Queen’s Jubilee Silver Medallion. Nolan has a history of serving his community and industry in many aspects, including the United Way, Canada Winter Games, and as general manager of AJHL hockey franchises in both Brooks and Fort Saskatchewan.
Class info
-
This is a synchronous course. Students will require a computer with both audio input and output (such as a microphone-equipped headset).
-
15 course hours in total
-
Cost assistance: may be eligible for the Canada-Alberta Job Grant, the Canada Training Benefit, and the Skilled Immigrant Micro-Loan.
— view all 28 funding opportunities -
Please be advised that some of our courses fill quickly, early registration is encouraged to secure your spot. See our refunds, withdrawals & transfers policies for detailed information.
Take note:
- All course resources and learning materials are provided in-class.
- This is an attendance-basis, non-graded course.
- Learning activities are completed exclusively in class (no pre- or post-course work required).
Feb 29, 2024Mar 1, 2024
8:30 am – 5:00 pm MT
8:30 am – 5:00 pm MT
Synchronous online learning, eClass
15 hours of instruction
In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. format details

Your Instructor
Nolan CrouseID: nolan-crouse
The former mayor of St. Albert (Alberta), Nolan Crouse spent 30 years in management and executive roles in companies such as Procter and Gamble, West Fraser Timber, and Alberta Energy Company (EnCana). He is a past recipient of the prestigious Pulp and Paper John Bates Award, received the Rotary Paul Harris Award, and was a recipient of the Queen’s Jubilee Silver Medallion. Nolan has a history of serving his community and industry in many aspects, including the United Way, Canada Winter Games, and as general manager of AJHL hockey franchises in both Brooks and Fort Saskatchewan.
Class info
-
This is a synchronous course. Students will require a computer with both audio input and output (such as a microphone-equipped headset).
-
15 course hours in total
-
Cost assistance: may be eligible for the Canada-Alberta Job Grant, the Canada Training Benefit, and the Skilled Immigrant Micro-Loan.
— view all 28 funding opportunities -
Please be advised that some of our courses fill quickly, early registration is encouraged to secure your spot. See our refunds, withdrawals & transfers policies for detailed information.
This course has no prerequisites
Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.
Take note:
- All course resources and learning materials are provided in-class.
- This is an attendance-basis, non-graded course.
- Learning activities are completed exclusively in class (no pre- or post-course work required).
Currently counts towards:
-
└ core course
Applicants intending to enrol in a program are encouraged to apply as soon as possible to lock in their course requirements since they are prone to change.
*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.
Looking for different course dates?
New course schedules are released each June and November.