Workforce Management and Development

In an econ­o­my dri­ven by con­tin­u­ous inno­va­tion and change, cre­at­ing a capa­ble, moti­vat­ed and resilient work­force is an impor­tant part of every super­vi­sor’s role. This work­shop will intro­duce par­tic­i­pants to devel­op­ment and man­age­ment process­es to recruit and retain a skilled work­force. Top­ics include strate­gies for hir­ing expe­ri­ence work­ers, build­ing work­force capac­i­ty through skill devel­op­ment and strength recog­ni­tion, and prepar­ing for the future. 

Course at a glance
  • In-class, face-to-face delivery.
  • Hands-on course based on active student participation; class dynamics include group work, classroom discussions, and short lectures.
  • Aimed at professionals in supervisory roles who wish to upgrade their skills and aspiring leaders ready to invest in their career prospects.
What you will learn

By the end of this course, you should be able to:

  • Conduct a recruitment interview from start to end.
  • List steps to a successful onboarding experience for a new employee.
  • Understand ways to develop employee skills and learn how to retain employees.
  • Identify key components of a learning and development plan.
  • Describe different approaches to coaching people depending on their situation.
  • Identify key steps in creating a succession plan.
  • Identify reasons to focus on strengths to grow an employee’s potential.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Take note:

  • All course resources and learning materials are provided in-class.
  • This is an attendance-basis, non-graded course.
  • Learning activities are completed exclusively in class (no pre- or post-course work required).
Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

When will
this course be offered?

New course schedules are released each June and November.

Course not yet scheduled

This course is not currently scheduled, but may be offered in an upcoming term.

New course schedules are announced each June and November.


Sign up for updates

Interested in future offerings of this course? We can let you know when this course becomes available.