Interpersonal Communications
Communicating well is one of the most important contributors to operational success, and is critical to building relationships with people. Using experiential and reflective activities, as well as listening, questioning and non-verbal techniques, this workshop will help participants express themselves more clearly, better interpret the messages of others, manage interactions with different communication styles, and enhance their understanding of interpersonal conflict.
Course at a glance
- In-class, face-to-face delivery.
- Hands-on course based on active student participation; class dynamics include group work, classroom discussions, and short lectures.
- Aimed at professionals in supervisory roles who wish to upgrade their skills and aspiring leaders ready to invest in their career prospects.
What you will learn
By the end of this course, you should be able to:
- Identify the elements of interpersonal communication.
- Manage differing communication styles and preferences.
- Interpret non-verbal messages.
- Demonstrate active listening skills.
- Employ effective questioning techniques.
- Use models in providing constructive feedback.
- Recognize conflict sources and styles.
This course has no prerequisites
Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.
Take note:
- All course resources and learning materials are provided in-class.
- This is an attendance-basis, non-graded course.
- Learning activities are completed exclusively in class (no pre- or post-course work required).
Currently counts towards
-
Citation
in
Supervisory Development
└ core course
*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.
You can register for and take a course without applying and enrolling into the program.
We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.
Looking for different course dates?
New course schedules are released each June and November.
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Be sure to read our refund, withdrawal, and transfer policies
Call Continuing Education Student Services Office at 780-492-3116
or Information Services and Technology (IST) at 780-492-9400