Interpersonal Communications
EX 1111 is offered this winter:
Communicating well is one of the most important contributors to operational success, and is critical to building relationships with people. Using experiential and reflective activities, as well as listening, questioning and non-verbal techniques, this workshop will help participants express themselves more clearly, better interpret the messages of others, manage interactions with different communication styles, and enhance their understanding of interpersonal conflict.
Course at a glance
- In-class, face-to-face delivery.
- Hands-on course based on active student participation; class dynamics include group work, classroom discussions, and short lectures.
- Aimed at professionals in supervisory roles who wish to upgrade their skills and aspiring leaders ready to invest in their career prospects.
What you will learn
By the end of this course, you should be able to:
- Identify the elements of interpersonal communication.
- Manage differing communication styles and preferences.
- Interpret non-verbal messages.
- Demonstrate active listening skills.
- Employ effective questioning techniques.
- Use models in providing constructive feedback.
- Recognize conflict sources and styles.
Offered:
Take note:
- All course resources and learning materials are provided in-class.
- This is an attendance-basis, non-graded course.
- Learning activities are completed exclusively in class (no pre- or post-course work required).
Jan 20, 2022Jan 21, 2022
8:30 am – 5:00 pm MT
8:30 am – 5:00 pm MT
Synchronous online learning, eClass
15 hours of instruction
In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. format details
Your Instructor
Fern RichardsonID: fern-richardson
Class info
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This is a synchronous course that features live online activities at predetermined times. Detailed information will be communicated to you via your ualberta email address and the class syllabus. For the real-time classroom sessions, a computer with both audio input and output (such as a microphone-equipped headset) is required. To start your online learning experience visit www.ext-leo.ca/students
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15 course hours in total
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Cost assistance: may be eligible for the Canada-Alberta Job Grant, the Canada Training Benefit, and the Skilled Immigrant Micro-Loan.
— view all 27 funding opportunities
Corporate multi-registration packages (groups of 4 or more) are available for most Extension courses. Contact us at corporate.learning@ualberta.ca for preferred pricing. -
Open for registration until January 20, 2022. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts. Refunds, withdrawals & transfers policies
This course has no prerequisites
Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.
Take note:
- All course resources and learning materials are provided in-class.
- This is an attendance-basis, non-graded course.
- Learning activities are completed exclusively in class (no pre- or post-course work required).
Currently counts towards
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└ core course
We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.
*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.
You can register for and take a course without applying and enrolling into the program.
Looking for different course dates?
New course schedules are released each June and November.