SMT Communication and Relational Skills

    EXSCMA 5690 is offered this fall:

section FA1  (Online)
starts in 2 months

Essen­tial to the suc­cess­ful sup­ply chain pro­fes­sion­al are the com­pe­ten­cies of lis­ten­ing skills, spo­ken and writ­ten com­mu­ni­ca­tion, per­sua­sive­ness and the abil­i­ty to explain com­plex issues up and down the orga­ni­za­tion and around the sup­ply chain. Anoth­er crit­i­cal abil­i­ty is build­ing effec­tive inter-orga­ni­za­tion­al sup­ply chain rela­tion­ships. Learn how to cre­ate and deliv­er strong pre­sen­ta­tions and how to be pro­fes­sion­al in your spo­ken com­mu­ni­ca­tions by look­ing at steak, siz­zle and style. Non-ver­bal com­mu­ni­ca­tion such as appear­ance and body lan­guage are also explored. Guid­ance on pro­duc­ing clear, con­cise and com­pelling reports and writ­ten com­mu­ni­ca­tion, and exam­ines do’s and don’ts in elec­tron­ic com­mu­ni­ca­tion today.

Offered:

Nov 25, 2021Nov 26, 2021
Mondays

Tuesdays

Wednesdays

Thursdays

8:30 am – 4:30 pm MT

Fridays

8:30 am – 4:30 pm MT

Saturdays

Sundays

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Jean Loitz

Your Instructor

Jean LoitzID: jean-loitz

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: may be eli­gi­ble for the Cana­da-Alber­ta Job Grant, the Canada Training Benefit, and the Skilled Immigrant Micro-Loan.
    — view all 27 funding opportunities
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at corporate.learning@ualberta.ca for pre­ferred pricing.
  • Open for registration until November 25, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts. Refunds, withdrawals & transfers policies
starts in 2 months
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This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

Email

kimmie.eichelt@ualberta.ca

Looking for
different course dates?

New course schedules are released each June and November.

EXSCMA 5690 is offered this fall:

section FA1  (Online)
starts in 2 months