SMT Communication and Relational Skills

Essen­tial to the suc­cess­ful sup­ply chain pro­fes­sion­al are the com­pe­ten­cies of lis­ten­ing skills, spo­ken and writ­ten com­mu­ni­ca­tion, per­sua­sive­ness and the abil­i­ty to explain com­plex issues up and down the orga­ni­za­tion and around the sup­ply chain. Anoth­er crit­i­cal abil­i­ty is build­ing effec­tive inter-orga­ni­za­tion­al sup­ply chain rela­tion­ships. Learn how to cre­ate and deliv­er strong pre­sen­ta­tions and how to be pro­fes­sion­al in your spo­ken com­mu­ni­ca­tions by look­ing at steak, siz­zle and style. Non-ver­bal com­mu­ni­ca­tion such as appear­ance and body lan­guage are also explored. Guid­ance on pro­duc­ing clear, con­cise and com­pelling reports and writ­ten com­mu­ni­ca­tion, and exam­ines do’s and don’ts in elec­tron­ic com­mu­ni­ca­tion today.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

When will
this course be offered?

New course schedules are released each June and November.

Course not yet scheduled

This course is not currently scheduled, but may be offered in an upcoming term.

New course schedules are announced each June and November.


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