SMT Communication and Relational Skills

    EX 1111 is offered this fall:

Essen­tial to the suc­cess­ful sup­ply chain pro­fes­sion­al are the com­pe­ten­cies of lis­ten­ing skills, spo­ken and writ­ten com­mu­ni­ca­tion, per­sua­sive­ness and the abil­i­ty to explain com­plex issues up and down the orga­ni­za­tion and around the sup­ply chain. Anoth­er crit­i­cal abil­i­ty is build­ing effec­tive inter-orga­ni­za­tion­al sup­ply chain rela­tion­ships. Learn how to cre­ate and deliv­er strong pre­sen­ta­tions and how to be pro­fes­sion­al in your spo­ken com­mu­ni­ca­tions by look­ing at steak, siz­zle and style. Non-ver­bal com­mu­ni­ca­tion such as appear­ance and body lan­guage are also explored. Guid­ance on pro­duc­ing clear, con­cise and com­pelling reports and writ­ten com­mu­ni­ca­tion, and exam­ines do’s and don’ts in elec­tron­ic com­mu­ni­ca­tion today.

Offered:

Nov 24, 2022Nov 25, 2022
Mondays

Tuesdays

Wednesdays

Thursdays

8:30 am – 4:30 pm MT

Fridays

8:30 am – 4:30 pm MT

Saturdays

Sundays

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Jean Loitz

Your Instructor

Jean LoitzID: jean-loitz

Class info
Nov 24, 2022Nov 25, 2022
Mondays

Tuesdays

Wednesdays

Thursdays

8:30 am – 4:30 pm MT

Fridays

8:30 am – 4:30 pm MT

Saturdays

Sundays

In-per­son (face-to-face) learning, downtown Edmonton

In-person courses are taken entirely in-class. for­mat details

Classes take place on the second floor of Enterprise Square, 10230–Jasper Avenue, downtown Edmonton.

Jean Loitz

Your Instructor

Jean LoitzID: jean-loitz

Class info
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Currently counts towards:

Applicants intending to enrol in a program are encouraged to apply as soon as possible to lock in their course requirements since they are prone to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

Looking for
different course dates?

New course schedules are released each June and November.

EX 1111 is offered this fall: