SMT Operations Management

    EX 1111 is offered this spring:

This course will famil­iar­ize Par­tic­i­pants with oper­a­tions in man­u­fac­tur­ing, dis­tri­b­u­tion and ser­vices orga­ni­za­tions. They will learn the basics of loca­tion selec­tion and lay­out. Among top­ics cov­ered are capac­i­ty plan­ning and sched­ul­ing, as well as the key con­cepts of JIT/​Lean, OPT/TOC and MRP. Par­tic­i­pants will dis­cuss the chal­lenges of bal­anc­ing capac­i­ty with demand and be intro­duced to fore­cast­ing tech­niques, demand plan­ning and inven­to­ry order­ing. Qual­i­ty sys­tems and con­tin­u­ous improve­ment method­olo­gies, includ­ing Dem­ing, Juran, ISO 9000 and Six Sig­ma, will also be addressed.


Apr 5, 2022Jun 21, 2022


6:00 pm – 9:15 pm MT






Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Jean Loitz

Your Instructor

Jean LoitzID: jean-loitz



Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: may be eli­gi­ble for the Cana­da-Alber­ta Job Grant, the Canada Training Benefit, and the Skilled Immigrant Micro-Loan.
    — view all 27 funding opportunities
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at for pre­ferred pricing.
  • Open for registration until April 5, 2022. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts. Refunds, withdrawals & transfers policies
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Currently counts towards:

Applicants intending to enrol in a program are encouraged to apply as soon as possible to lock in their course requirements since they are prone to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

Looking for
different course dates?

New course schedules are released each June and November.

EX 1111 is offered this spring: