Risk Management and Communications

    EXOS 4625 is offered this spring:

Effec­tive Risk Man­age­ment, includ­ing the abil­i­ty to com­mu­ni­cate risk with the com­mu­ni­ty, is nec­es­sary for suc­cess in today’s busi­ness world. Today risk man­age­ment and com­mu­ni­ca­tion are often a reg­u­lat­ed activ­i­ty. Learn what is required to imple­ment an effec­tive risk man­age­ment sys­tem; includ­ing the tools, peo­ple and sys­tems for iden­ti­fi­ca­tion of haz­ards, eval­u­at­ing the asso­ci­at­ed risks, and if accept­able what needs to be done to man­age those risks effec­tive­ly. Human fac­tor issues have been at the root of ~80% of inci­dents, there­fore the course will also focus on these human fac­tor” issues.

Course at a glance
  • Offered fully online or through blended (online + in-class) learning.
  • Aimed at entry-level and practicing health and safety coordinators, professionals, officers, technicians, supervisors, trainers, management, and administrators.
What you will learn

By the end of this course, you should be able to:

  • Define and describe key risk-related concepts and terms as they apply to the risk management process.
  • Identify human elements of risk, including the interrelationship between risk management methods, processes, and models and an organization’s overall functions.
  • Develop risk management tools and apply them to real-world contexts.
  • Identify risk management tools and strategies that address issues of corporate culture and can be integrated into risk management planning and decision-making.
  • Design a risk communications message with objectives and strategies appropriate for a safety audience.
  • Evaluate and apply different communication models and processes, and their potential uses within risk communications and crisis communications.


Apr 12, 2021Jun 19, 2021
Asyn­chro­nous online learning, eClass

39 hours of instruction

In asynchronous online courses, students are expected to move through the course material at the same pace as their peers, but there are no real-time virtual classroom sessions to attend. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Bob Picken

Your Instructor

Bob PickenID: bob-picken

Based in Edmonton, Robert Picken is a seasoned Risk Manager with over 15 years of risk management experience, including roles in the construction, recreation, higher education, and transportation industries. Bob graduated from the University of Alberta’s Master of Business Administration and Law degree programs, and has been an instructor in the University’s School of Business and Faculty of Extension for over 20 years, teaching courses in entrepreneurship, business strategy, and risk management. He is currently the Vice-President, Risk Management for a worldwide crane rental company.




Risk & Crisis Communication: Methods & Messages

ISBN 9780470592731

Class info
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Take note:

  • This course is offered several times throughout the year; each specific offering is called a “course section.” Some sections of EXOS 4625 are delivered entirely online; others are taught through a mix of online and in-class instruction (blended).
  • When selecting the dates and the section you want to enrol in, look for the note that indicates the delivery format of that specific section—and make sure you have chosen a section that’s offered in your desired format (online or blended).
  • The online components of this course are facilitated through eClass, the University of Alberta’s eLearning management tool.
  • Required textbook: Risk and Crisis Communications: Methods and Messages, Pamela Walaski, 2011 (ISBN 0470592737).
Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

Looking for
different course dates?

New course schedules are released each June and November.

EXOS 4625 is offered this spring: