Interpersonal Communications in Business

  • Online delivery
  • eClass
  • 39 hour course, no prerequisites

This course exam­ines the process of inter­per­son­al com­mu­ni­ca­tion and its impact on deci­sion-mak­ing and rela­tion­ships in busi­ness. It address­es var­i­ous fac­tors, includ­ing the effects of non-ver­bal com­mu­ni­ca­tion, which often reduces under­stand­ing to result in a high degree of mis­com­mu­ni­ca­tion. Strate­gies for effec­tive com­mu­ni­ca­tion are explored. Oppor­tu­ni­ties are giv­en to devel­op skills in lis­ten­ing and respond­ing to others.

Course at a glance
  • Fully online course, accessible through eClass, the University of Alberta’s eLearning management tool.
  • Learn through lectures and lively discussions, as you broaden your network and apply the course content to the context of your own work or organization and explore its implications for your professional practice.
  • Aimed at beginning to mid-career individuals interested in acquiring new workplace skills, this course will also benefit prospective or aspiring managers ready to take the next step in their careers.
What you will learn

By the end of this course, you should be able to:

  • Understand the components of interpersonal communication.
  • Understand and recognize barriers to successful communication and know how to overcome them.
  • Display enhanced listening and feedback skills.
  • Analyze real-world interactions through application of the course content for both business and personal relationships.
Take note:

  • This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers.
  • Refer to the course syllabus for details on activities and assignments.
  • A textbook is required for this course; further information will be provided in the course syllabus.
  • Additional learning materials are provided through eClass at no additional cost.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Offered:


Fall courses: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the program. There will be no in-person offerings through the Faculty of Extension for the Fall term.

Get ready to keep learning! Register for a course and join us online this Fall.

Your Instructor

Nolan Crouse

The former mayor of St. Albert (Alberta), Nolan Crouse spent 30 years in management and executive roles in companies such as Procter and Gamble, West Fraser Timber, and Alberta Energy Company (EnCana). He is a past recipient of the prestigious Pulp and Paper John Bates Award, received the Rotary Paul Harris Award, and was a recipient of the Queen’s Jubilee Silver Medallion. Nolan has a history of serving his community and industry in many aspects, including the United Way, Canada Winter Games, and as general manager of AJHL hockey franchises in both Brooks and Fort Saskatchewan.

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

All of us at Extension are looking forward to welcoming you to our virtual classrooms this season with courses that are tailor-made for online delivery. Join us!
Weekday evening (Tue)
Sep 15, 2020Dec 1, 2020
Monday

Tuesday

6:15 pm – 9:30 pm

Wednesday

Thursday

Friday

Saturday

Sunday

Textbook

Required

Adler

Looking Out,looking In

15 editionISBN 9781305645349

UofA Book­store: 780.492.4215, www​.book​store​.ual​ber​ta​.ca

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • 39 course hours in total
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages are avail­able for most Exten­sion cours­es. Con­tact us at excorp@​ualberta.​ca for pre­ferred pricing.
  • Open for registration until September 15, 2020. If space is available you may register until the day the course starts.
Currently counts towards

* If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

Email

kimmie.eichelt@ualberta.ca

Looking for different course dates?

New course schedules are released each June and October.

  • 1 scheduled
  • Online delivery
  • 39 hour course, no prerequisites


Fall courses: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the program. There will be no in-person offerings through the Faculty of Extension for the Fall term.

Get ready to keep learning! Register for a course and join us online this Fall.