Interpersonal Communications in Business
This course examines the process of interpersonal communication and its impact on decision-making and relationships in business. It addresses various factors, including the effects of non-verbal communication, which often reduces understanding to result in a high degree of miscommunication. Strategies for effective communication are explored. Opportunities are given to develop skills in listening and responding to others.
Course at a glance
- Fully online course, accessible through eClass, the University of Alberta’s eLearning management tool.
- Learn through lectures and lively discussions, as you broaden your network and apply the course content to the context of your own work or organization and explore its implications for your professional practice.
- Aimed at beginning to mid-career individuals interested in acquiring new workplace skills, this course will also benefit prospective or aspiring managers ready to take the next step in their careers.
What you will learn
By the end of this course, you should be able to:
- Understand the components of interpersonal communication.
- Understand and recognize barriers to successful communication and know how to overcome them.
- Display enhanced listening and feedback skills.
- Analyze real-world interactions through application of the course content for both business and personal relationships.
This course has no prerequisites
Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.
Take note:
- This is a graded course; assessment activities may include exams, projects, presentations, journals, or research papers.
- Refer to the course syllabus for details on activities and assignments.
- A textbook is required for this course; further information will be provided in the course syllabus.
- Additional learning materials are provided through eClass at no additional cost.
Currently counts towards:
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└ core course
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└39-hour elective course
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└ elective course
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└39-hour elective course
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└39-hour course option
Applicants intending to enrol in a program are encouraged to apply as soon as possible to lock in their course requirements since they are prone to change.
*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.
When will this course be offered?
New course schedules are released each June and November.