Assertive Communication

Assertive­ness is not some­thing you are born with; it is a com­bi­na­tion of skills that can be learned. In this work­shop, we will iden­ti­fy when and why it is dif­fi­cult to be assertive. You will learn con­crete assertive com­mu­ni­ca­tion skills that you can apply at work and in your per­son­al life. Top­ics include receiv­ing and pro­vid­ing feed­back, say­ing No,” deal­ing with anger, and set­ting bound­aries. Think about it: if you don’t stand up for your­self, your ideas, and your goals, who will?
What you will learn

  • Understand the difference between aggressive, passive, and assertive behaviour.
  • Identify the three key principles of assertive behaviour.
  • Relate the key principles to specific situations at work, such as giving and receiving feedback and asking for help.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

You can register for and take a course without applying and enrolling into the program.

When will
this course be offered?

New course schedules are released each June and November.

Course not yet scheduled

This course is not currently scheduled, but may be offered in an upcoming term.

New course schedules are announced each June and November.

Sign up for updates

Interested in future offerings of this course? We can let you know when this course becomes available.