Implementing Emotional Intelligence (EQ) at Work

  • Online delivery
  • eClass

Have you ever won­dered why some peo­ple suc­ceed while oth­ers, equal­ly intel­li­gent, fail? Or, why some peo­ple seem to have so much empa­thy and self-aware­ness while oth­ers bum­ble along in an inter­per­son­al fog”? What is emo­tion­al intel­li­gence and why does it mat­ter? EQ styles play a very impor­tant role in dai­ly work­place inter­ac­tions such as: learn­ing how to respond to crit­i­cism, how to deal with diver­si­ty, under­stand­ing the need for tol­er­ance with cer­tain behav­iors or sit­u­a­tions or how to moti­vate our­selves and oth­ers. Accord­ing to many experts, Emo­tion­al Intel­li­gence (EQ) may be more impor­tant than IQ in deter­min­ing suc­cess, both on the job and in per­son­al life.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.


Weekday daytime (Fri)
Mar 26, 2021





9:00 am – 4:30 pm



Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Daniel Burrell

Your Instructor

Daniel Burrell

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at for pre­ferred pricing.
  • Open for registration until March 26, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
Looking for different course dates?

New course schedules are released each June and November.

  • Offered now
  • Online delivery

A note about courses during COVID-19: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a course or program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the course. There will be no in-person offerings through the Faculty of Extension for the Winter, Spring, and Summer 2021 terms.

Get ready to keep learning! Register for a course and join us online this year.