Technical Writing: Procedures and Manuals

Have you been asked to write a set of pro­ce­dures, a man­u­al, or a user’s guide? Does this task seem daunt­ing because you don’t con­sid­er your­self a tech­ni­cal writer? This course is intend­ed for any­one who must write pro­ce­dures or man­u­als for oth­ers, or for any­one explor­ing the tech­ni­cal writ­ing pro­fes­sion. Exam­ine the tasks, process­es and tech­niques for writ­ing instruc­tions and guides that are use­ful and easy to read. Learn how to con­duct audi­ence analy­sis” and how to use this analy­sis to guide your writ­ing. Exper­i­ment with doc­u­ment design and appre­ci­ate how design plays an impor­tant role in the writ­ing process. Learn how to esti­mate the cost and sched­ule for pro­duc­ing your guides. Cre­ate an out­line for a guide, write pro­ce­dures and con­duct feed­back test­ing to improve the usabil­i­ty of your guide. This course pro­vides an overview of tech­ni­cal writ­ing process­es and prac­ti­cal hands-on exer­cis­es; no tech­ni­cal writ­ing expe­ri­ence is required.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

When will
this course be offered?

New course schedules are released each June and November.

Course not yet scheduled

This course is not currently scheduled, but may be offered in an upcoming term.

New course schedules are announced each June and November.

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Interested in future offerings of this course? We can let you know when this course becomes available.