Technical Writing: Procedures and Manuals

  • Online delivery
  • eClass

Have you been asked to write a set of pro­ce­dures, a man­u­al, or a user’s guide? Does this task seem daunt­ing because you don’t con­sid­er your­self a tech­ni­cal writer? This course is intend­ed for any­one who must write pro­ce­dures or man­u­als for oth­ers, or for any­one explor­ing the tech­ni­cal writ­ing pro­fes­sion. Exam­ine the tasks, process­es and tech­niques for writ­ing instruc­tions and guides that are use­ful and easy to read. Learn how to con­duct audi­ence analy­sis” and how to use this analy­sis to guide your writ­ing. Exper­i­ment with doc­u­ment design and appre­ci­ate how design plays an impor­tant role in the writ­ing process. Learn how to esti­mate the cost and sched­ule for pro­duc­ing your guides. Cre­ate an out­line for a guide, write pro­ce­dures and con­duct feed­back test­ing to improve the usabil­i­ty of your guide. This course pro­vides an overview of tech­ni­cal writ­ing process­es and prac­ti­cal hands-on exer­cis­es; no tech­ni­cal writ­ing expe­ri­ence is required.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.


Weekday daytime (Mon, Tue)
Apr 19, 2021Apr 20, 2021

9:00 am – 4:00 pm MST


9:00 am – 4:00 pm MST






Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Angela Wiens

Your Instructor

Angela WiensID: angela-wiens

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at for pre­ferred pricing.
  • Open for registration until April 19, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
Looking for different course dates?

New course schedules are released each June and November.

  • Online delivery

A note about courses during COVID-19: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a course or program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the course. There will be no in-person offerings through the Faculty of Extension for the Winter, Spring, and Summer 2021 terms.

Get ready to keep learning! Register for a course and join us online this year.