Technical Writing: Procedures and Manuals

    EX 1111 is offered this spring:

Have you been asked to write a set of pro­ce­dures, a man­u­al, or a user’s guide? Does this task seem daunt­ing because you don’t con­sid­er your­self a tech­ni­cal writer? This course is intend­ed for any­one who must write pro­ce­dures or man­u­als for oth­ers, or for any­one explor­ing the tech­ni­cal writ­ing pro­fes­sion. Exam­ine the tasks, process­es and tech­niques for writ­ing instruc­tions and guides that are use­ful and easy to read. Learn how to con­duct audi­ence analy­sis” and how to use this analy­sis to guide your writ­ing. Exper­i­ment with doc­u­ment design and appre­ci­ate how design plays an impor­tant role in the writ­ing process. Learn how to esti­mate the cost and sched­ule for pro­duc­ing your guides. Cre­ate an out­line for a guide, write pro­ce­dures and con­duct feed­back test­ing to improve the usabil­i­ty of your guide. This course pro­vides an overview of tech­ni­cal writ­ing process­es and prac­ti­cal hands-on exer­cis­es; no tech­ni­cal writ­ing expe­ri­ence is required.


Apr 4, 2022Apr 5, 2022

9:00 am – 4:00 pm MT


9:00 am – 4:00 pm MT






Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Your Instructor

Angela WiensID: angela-wiens

Angela Wiens (B.Sc. CS) is a technical communication consultant and owner of Meridian Communications. Her roles have included project manager, instructional designer, technical writer, and information architect. Angela teaches Technical Writing: Procedures and Manuals, Writing for the Web, and Plain Language courses for corporate clients and at the Faculty of Extension. She has developed training materials, user guides, eLearning, online help, and content structures for websites. Her work has won three STC awards and an Award of Excellence from The Commonwealth of Learning.

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: may be eli­gi­ble for the Cana­da-Alber­ta Job Grant, the Canada Training Benefit, and the Skilled Immigrant Micro-Loan.
    — view all 27 funding opportunities
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at for pre­ferred pricing.
  • Open for registration until April 4, 2022. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts. Refunds, withdrawals & transfers policies
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

You can register for and take a course without applying and enrolling into the program.

Looking for
different course dates?

New course schedules are released each June and November.

EX 1111 is offered this spring: