Communication and Negotiating in Construction

    EX 1111 is offered this winter:

This course will focus on the human ele­ments of the con­struc­tion indus­try is the focus. Top­ics will include: nego­ti­a­tion and com­mu­ni­ca­tion strate­gies, meth­ods, and styles; team build­ing, col­lab­o­ra­tion, and the sit­u­a­tion­al lead­er­ship mod­el; con­flict res­o­lu­tion, and strate­gies for deal­ing with issues such as intran­si­gence, insub­or­di­na­tion and absen­teeism. Pri­or knowl­edge of project man­age­ment and admin­is­tra­tive con­trols is rec­om­mend­ed, but not required.

Course at a glance
  • Course delivered in a three-day condensed format.
  • Recognized by CIQS, Gold Seal, and Blue Seal both as required education for accreditation and continuing professional development (post-accreditation maintenance).
  • Aimed at a wide range of construction workers, including tradesmen and journeymen, managers and supervisors, administrators, contractors, consultants, architects, and construction business owners.
  • Varied class dynamics, with learning facilitated through extensive group work, case-study analysis, and role-playing.
  • Learning materials available through eClass, the University of Alberta’s eLearning management tool.
What you will learn

By the end of this course, you should be able to:

  • Understand the concepts and philosophies of effective communication as it relates to the negotiation process, integrating perspectives and goals from all parties.
  • Identify the benefits of formalizing negotiation through the appropriate process, mapping procedures, and related documents.
  • Demonstrate how to clarify negotiation subjects in order to manage and control the process for optimal results.
  • Define the negotiation objectives and related issues through research prior to initiating the process.
  • Develop strategies and tactics to be used during the negotiation process, including utilizing applicable materials, resources, and supports.
  • Demonstrate how to optimize negotiations through effective planning, communication, positioning, document and process review, research, and application of strategies and tactics.
  • Demonstrate skills in face-to-face negotiations.
  • Evaluate the success of the negotiations.


Jan 15, 2022Jan 22, 2022






8:30 am – 4:30 pm MT


8:30 am – 4:30 pm MT

Syn­chro­nous online learning, eClass

21 hours of instruction

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Kenneth King

Your Instructor

Kenneth KingID: kenneth-king

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • 21 course hours in total
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at for pre­ferred pricing.
  • Open for registration until January 15, 2022. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts. Refunds, withdrawals & transfers policies
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Take note:

  • In-class course assessment; participation will be a primary component of assessment.
  • Prior knowledge of project management and administrative controls is recommended for student success.
Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

Looking for
different course dates?

New course schedules are released each June and November.

EX 1111 is offered this winter: