Communication and Negotiating in Construction

This course will focus on the human ele­ments of the con­struc­tion indus­try is the focus. Top­ics will include: nego­ti­a­tion and com­mu­ni­ca­tion strate­gies, meth­ods, and styles; team build­ing, col­lab­o­ra­tion, and the sit­u­a­tion­al lead­er­ship mod­el; con­flict res­o­lu­tion, and strate­gies for deal­ing with issues such as intran­si­gence, insub­or­di­na­tion and absen­teeism. Pri­or knowl­edge of project man­age­ment and admin­is­tra­tive con­trols is rec­om­mend­ed, but not required.

Course at a glance
  • Course delivered in a three-day condensed format.
  • Recognized by CIQS, Gold Seal, and Blue Seal both as required education for accreditation and continuing professional development (post-accreditation maintenance).
  • Aimed at a wide range of construction workers, including tradesmen and journeymen, managers and supervisors, administrators, contractors, consultants, architects, and construction business owners.
  • Varied class dynamics, with learning facilitated through extensive group work, case-study analysis, and role-playing.
  • Learning materials available through eClass, the University of Alberta’s eLearning management tool.
What you will learn

By the end of this course, you should be able to:

  • Understand the concepts and philosophies of effective communication as it relates to the negotiation process, integrating perspectives and goals from all parties.
  • Identify the benefits of formalizing negotiation through the appropriate process, mapping procedures, and related documents.
  • Demonstrate how to clarify negotiation subjects in order to manage and control the process for optimal results.
  • Define the negotiation objectives and related issues through research prior to initiating the process.
  • Develop strategies and tactics to be used during the negotiation process, including utilizing applicable materials, resources, and supports.
  • Demonstrate how to optimize negotiations through effective planning, communication, positioning, document and process review, research, and application of strategies and tactics.
  • Demonstrate skills in face-to-face negotiations.
  • Evaluate the success of the negotiations.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Take note:

  • In-class course assessment; participation will be a primary component of assessment.
  • Prior knowledge of project management and administrative controls is recommended for student success.
Currently counts towards:

Applicants intending to enrol in a program are encouraged to apply as soon as possible to lock in their course requirements since they are prone to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

When will
this course be offered?

New course schedules are released each June and November.

Course not yet scheduled

This course is not currently scheduled, but may be offered in an upcoming term.

New course schedules are announced each June and November.

Sign up for updates

Interested in future offerings of this course? We can let you know when this course becomes available.