Communication Success Factors

  • Online delivery
  • eClass

Effec­tive com­mu­ni­ca­tion is essen­tial to suc­cess­ful change. Being able to under­stand oth­ers, pro­vide clear infor­ma­tion and influ­ence with­out author­i­ty ensur­ing the abil­i­ty to nav­i­gate per­son­al­i­ties and pol­i­tics. This course iden­ti­fies the key ele­ments of com­mu­ni­ca­tion and how to lever­age var­i­ous deliv­ery chan­nels and meth­ods to ensure mes­sag­ing is received and under­stood. Stu­dents will also learn approach­es to nego­ti­a­tion and how to build high per­for­mance teams, while iden­ti­fy­ing and address­ing risks that arise as you pre­pare for and imple­ment a change.
What you will learn

  • Define the elements that make up communication.
  • Assess communication requirements and develop methods to address them.
  • Compare different communication methods and determine appropriate channels for various situations.
  • Describe factors that affect a person’s ability to influence others.
  • Identify sources of risk, analyze risks, and develop risk management approaches.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Offered:


Fall courses: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the program. There will be no in-person offerings through the Faculty of Extension for the Fall term.

Get ready to keep learning! Register for a course and join us online this Fall.

Jarett Hailes

Your Instructor

Jarett Hailes

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

All of us at Extension are looking forward to welcoming you to our virtual classrooms this season with courses that are tailor-made for online delivery. Join us!
Weekend (Sat, Sun)
Nov 28, 2020Nov 29, 2020
Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

9:00 am – 4:00 pm

Sunday

9:00 am – 4:00 pm

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. This class requires post-work com­po­nents to be com­plet­ed after the last meet­ing. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at corporate.learning@ualberta.ca for pre­ferred pricing.
  • Department consent required to register. Please contact us at extnreg@ualberta.ca
Ruth Younie

Your Instructor

Ruth Younie

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

All of us at Extension are looking forward to welcoming you to our virtual classrooms this season with courses that are tailor-made for online delivery. Join us!
Weekend (Sat, Sun)
Mar 27, 2021Mar 28, 2021
Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

9:00 am – 4:00 pm

Sunday

9:00 am – 4:00 pm

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. This class requires post-work com­po­nents to be com­plet­ed after the last meet­ing. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at corporate.learning@ualberta.ca for pre­ferred pricing.
  • Open for registration until March 27, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts.
Currently counts towards

* If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

Looking for different course dates?

New course schedules are released each June and November.

  • 2 scheduled
  • Online delivery


Fall courses: all online

All courses will be delivered online, including many that were previously unavailable in the online format.

If you do see a program on our website announced as an in-person or downtown Edmonton offering, please disregard the format – but not the program. There will be no in-person offerings through the Faculty of Extension for the Fall term.

Get ready to keep learning! Register for a course and join us online this Fall.