Communication Success Factors

    EX 1111 is offered this fall and winter:

Effec­tive com­mu­ni­ca­tion is essen­tial to suc­cess­ful change. Being able to under­stand oth­ers, pro­vide clear infor­ma­tion and influ­ence with­out author­i­ty ensur­ing the abil­i­ty to nav­i­gate per­son­al­i­ties and pol­i­tics. This course iden­ti­fies the key ele­ments of com­mu­ni­ca­tion and how to lever­age var­i­ous deliv­ery chan­nels and meth­ods to ensure mes­sag­ing is received and under­stood. Stu­dents will also learn approach­es to nego­ti­a­tion and how to build high per­for­mance teams, while iden­ti­fy­ing and address­ing risks that arise as you pre­pare for and imple­ment a change.
What you will learn

  • Define the elements that make up communication.
  • Assess communication requirements and develop methods to address them.
  • Compare different communication methods and determine appropriate channels for various situations.
  • Describe factors that affect a person’s ability to influence others.
  • Identify sources of risk, analyze risks, and develop risk management approaches.

Offered:

Nov 20, 2021Nov 21, 2021
Mondays

Tuesdays

Wednesdays

Thursdays

Fridays

Saturdays

9:00 am – 4:00 pm MT

Sundays

9:00 am – 4:00 pm MT

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

Jarett Hailes

Your Instructor

Jarett HailesID: jarett-hailes

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. This class requires post-work com­po­nents to be com­plet­ed after the last meet­ing. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at corporate.learning@ualberta.ca for pre­ferred pricing.
  • Open for registration until November 20, 2021. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts. Refunds, withdrawals & transfers policies
Feb 28, 2022Mar 1, 2022
Mondays

9:00 am – 4:00 pm MT

Tuesdays

9:00 am – 4:00 pm MT

Wednesdays

Thursdays

Fridays

Saturdays

Sundays

Syn­chro­nous online learning, eClass

In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. for­mat details

David Yuk

Your Instructor

David YukID: david-yuk

Class info
  • This is a syn­chro­nous course that fea­tures live online activ­i­ties at pre­de­ter­mined times. This class requires post-work com­po­nents to be com­plet­ed after the last meet­ing. Detailed infor­ma­tion will be com­mu­ni­cat­ed to you via your ual­ber­ta email address and the class syl­labus. For the real-time class­room ses­sions, a com­put­er with both audio input and out­put (such as a micro­phone-equipped head­set) is required. To start your online learn­ing expe­ri­ence vis­it www​.ext​-leo​.ca/​s​t​u​dents
  • Cost assistance: May be eli­gi­ble for the Cana­da-Alber­ta Job Grant and the Canada Training Benefit. (view all)
    Cor­po­rate mul­ti-reg­is­tra­tion pack­ages (groups of 4 or more) are avail­able for most Exten­sion cours­es. Con­tact us at corporate.learning@ualberta.ca for pre­ferred pricing.
  • Open for registration until February 28, 2022. Register at least one week before the course start date to secure your spot. If space is available you may register until the day the course starts. Refunds, withdrawals & transfers policies
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

Looking for
different course dates?

New course schedules are released each June and November.

EX 1111 is offered this fall and winter:

You may also be interested in

Similar courses and workshops
EXGEN 5378
Starts Jan 22

Analytics Models for Business Decisions

EXGEN 5379
Starts Oct 21

Introduction to Big Data Analytics

EXMGT 5447
Starts Sep 25

Business Analytics for Managers