Communication and Negotiating in Construction
EXCST 4205 is offered this winter:
This course will focus on the human elements of the construction industry is the focus. Topics will include: negotiation and communication strategies, methods, and styles; team building, collaboration, and the situational leadership model; conflict resolution, and strategies for dealing with issues such as intransigence, insubordination and absenteeism. Prior knowledge of project management and administrative controls is recommended, but not required.
Course at a glance
- Course delivered in a three-day condensed format.
- Recognized by CIQS, Gold Seal, and Blue Seal both as required education for accreditation and continuing professional development (post-accreditation maintenance).
- Aimed at a wide range of construction workers, including tradesmen and journeymen, managers and supervisors, administrators, contractors, consultants, architects, and construction business owners.
- Varied class dynamics, with learning facilitated through extensive group work, case-study analysis, and role-playing.
- Learning materials available through eClass, the University of Alberta’s eLearning management tool.
What you will learn
By the end of this course, you should be able to:
- Understand the concepts and philosophies of effective communication as it relates to the negotiation process, integrating perspectives and goals from all parties.
- Identify the benefits of formalizing negotiation through the appropriate process, mapping procedures, and related documents.
- Demonstrate how to clarify negotiation subjects in order to manage and control the process for optimal results.
- Define the negotiation objectives and related issues through research prior to initiating the process.
- Develop strategies and tactics to be used during the negotiation process, including utilizing applicable materials, resources, and supports.
- Demonstrate how to optimize negotiations through effective planning, communication, positioning, document and process review, research, and application of strategies and tactics.
- Demonstrate skills in face-to-face negotiations.
- Evaluate the success of the negotiations.
Offered:
Take note:
- In-class course assessment; participation will be a primary component of assessment.
- Prior knowledge of project management and administrative controls is recommended for student success.
Jan 20, 2024Jan 27, 2024
Jan 20Jan 21
8:30 am – 4:30 pm MT
8:30 am – 4:30 pm MT
Jan 27
8:30 am – 4:30 pm MT
Synchronous online learning, eClass
21 hours of instruction
In synchronous online courses, students move through the course material at the same pace as their peers. These courses also provide learners with pre-scheduled online lectures that have the instructor and students interacting at the same time. All components of this type of course are accessible through eClass, the University of Alberta’s eLearning management tool. format details
Your Instructor
Kenneth KingID: kenneth-king
Class info
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This is a synchronous course. Students will require a computer with both audio input and output (such as a microphone-equipped headset).
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21 course hours in total
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Cost assistance: may be eligible for the Canada-Alberta Job Grant, the Canada Training Benefit, and the Skilled Immigrant Micro-Loan.
— view all 28 funding opportunities -
Please be advised that some of our courses fill quickly, early registration is encouraged to secure your spot. See our refunds, withdrawals & transfers policies for detailed information.
This course has no prerequisites
Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.
Take note:
- In-class course assessment; participation will be a primary component of assessment.
- Prior knowledge of project management and administrative controls is recommended for student success.
Currently counts towards:
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└ core course
Applicants intending to enrol in a program are encouraged to apply as soon as possible to lock in their course requirements since they are prone to change.
*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.
Looking for different course dates?
New course schedules are released each June and November.