Communication Success Factors

Effec­tive com­mu­ni­ca­tion is essen­tial to suc­cess­ful change. Being able to under­stand oth­ers, pro­vide clear infor­ma­tion and influ­ence with­out author­i­ty ensur­ing the abil­i­ty to nav­i­gate per­son­al­i­ties and pol­i­tics. This course iden­ti­fies the key ele­ments of com­mu­ni­ca­tion and how to lever­age var­i­ous deliv­ery chan­nels and meth­ods to ensure mes­sag­ing is received and under­stood. Stu­dents will also learn approach­es to nego­ti­a­tion and how to build high per­for­mance teams, while iden­ti­fy­ing and address­ing risks that arise as you pre­pare for and imple­ment a change.
What you will learn

  • Define the elements that make up communication.
  • Assess communication requirements and develop methods to address them.
  • Compare different communication methods and determine appropriate channels for various situations.
  • Describe factors that affect a person’s ability to influence others.
  • Identify sources of risk, analyze risks, and develop risk management approaches.
This course has no prerequisites

Students from all educational backgrounds welcome. You can register for this course without applying and enrolling in a program.

Currently counts towards

We recommend that you apply to the program as soon as possible to lock in your course requirements as they are subject to change.

*If you are already enroled in this program, please refer to your specific program requirements as outlined at the time of your admission: Bear Tracks > Academic Advisement.

You can register for and take a course without applying and enrolling into the program.

When will
this course be offered?

New course schedules are released each June and November.

Course not yet scheduled

This course is not currently scheduled, but may be offered in an upcoming term.

New course schedules are announced each June and November.

Sign up for updates

Interested in future offerings of this course? We can let you know when this course becomes available.

You may also be interested in

Similar courses and workshops

Explore the use of analytical methods in management problem-solving, highlighting organizational and contextual issues. Construct an analytical model of a problem that can be...

EXGEN 5379
Starts Jun 19

Introduction to Big Data Analytics

Gain an overview of big data, the state of the practice in analytics and the analytics lifecycle as an end-to-end process. Focus on the...

Knowing how to extract real business value from the data generated by your organization is a valuable tool for all managers. Topics may include...